I’m the first to admit that I don’t much care for the tradition of making New Year’s resolutions. If you?re ready for change you’re gonna make the change. If you’re not ready, a date on the calendar isn’t going to do much to help things along. This is especially true when the desired change of [...]

Last week Mark Silver of Heart of Business posed the question: Is it possible to do financial harm to a client?�I know Mark and I know he wasn’t just looking for some viral blog action. He genuinely wants an answer to this question so that he and his colleagues can move to create a safer, [...]

Nothing makes a business owner’s stomach churn more than the pricing question. No matter how much time you spend researching, contemplating or checking your gut, you’ll still wonder what side of “right” your fees land on. If they’re too low, perceived value and profitability suffer. If they’re too high, your best prospects will walk away, [...]

Lawyers say not to go near a project without one. Many freelancers say they’re not worth the paper they’re written on. Some clients would rather chew tin foil than read one. When it comes to service contracts, it seems that the only thing everyone can agree on is that … no one can agree. Most [...]

A couple weeks ago I was perusing the Costco.ca website when a kids’ table and chair set caught my eye. I wasn?t shopping for one, but this set stood out from the other junk I?ve gotten used to seeing in big box stores. Made of solid wood, the table had an attractive dark brown finish, [...]